Why was there a giant ice floe at the back of the fridge—not the freezer, the fridge? Why couldn't I chip it off with a butter knife & rubber mallet like I used to do when our freezer that didn't even work filled with ice every week? Instead, the shelf shattered & then I spent an hour picking up the glass & still trying to get that ice out. A mug was so stuck that when I tried to pull it out, I yanked off the handle. Where can I get a replacement shelf? Do I have to get a whole nother refrigerator? I thought it would cost $400 for a fridge but the cheapest one I can find costs $1,000. I will be better off trying to find a shelf. Where do shelves come from? My landlord, who sells appliances, was no help. This is exhausting.
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