This is me! Face blind because of masks.
I run into people who exclaim, Elinor! And I have NO IDEA who it is. This has happened pretty much every single time, even when it was someone I was meeting. I mean, I KNEW it was her & I wasn't sure if it was.
The NYT article I linked to includes this: A study found 13 percent of participants struggled so much to recognize masked faces that they may as well have suffered from prosopagnosia, or face blindness.
The feeling of helplessness, of not being able to even try, is really freaky!