That would be me. I got a popup warning on Safari that I couldn't click out of so I called the (toll-free!) number on the screen. After 40 minutes of "diagnosing" my computer's ills—no security! high risk! needs cleanup!—the "certified Apple technician" asked for $215 to fix everything.
At that point, finally, I saw the light & got off the phone. Then I called Apple & they were reassuring, walked me through a couple of things, & said everything was fine.
I wonder, had I given the first folks my credit card number, if they would have done nothing or actively found all my information & stolen my identity (& worse!). I do feel like a fool & can only hope lovely Shai from Apple is correct that no harm has been done.
Also, happy birthday to Ford Madox Ford.
At that point, finally, I saw the light & got off the phone. Then I called Apple & they were reassuring, walked me through a couple of things, & said everything was fine.
I wonder, had I given the first folks my credit card number, if they would have done nothing or actively found all my information & stolen my identity (& worse!). I do feel like a fool & can only hope lovely Shai from Apple is correct that no harm has been done.
Also, happy birthday to Ford Madox Ford.